#22 What to do to recover your stolen Spotify account

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opened 3 years ago by jamesflick · 13 comments

Although there are a series of tips that you can follow to prevent your account from being stolen in the streaming service, you can also follow a few steps when you no longer have a solution: your Spotify account has been stolen and you need to recover it. If you are a Spotify user and you suspect that your account has been stolen, this is all you need to do to get it back.

What if your Spotify account has been stolen? Mainly that you will be paying for a service that others are using. They may simply take advantage of the fact that you pay and do not change the password to listen to songs without you knowing. Another risk is that they can delete your playlists and favorites, losing everything you have saved so far.

Has my account been stolen? First of all, the most important thing is to detect that our account may have fallen into the hands of another person. It is possible that someone is using our Spotify account and taking advantage of our subscription without our knowledge. To do this, we must pay attention to when using Spotify, since there are some signs that may be evidence that our account has been stolen , such as:

Our password has been changed and we cannot log in with it. The email address has been changed and is not recognized by the music service. Our playlists have suddenly disappeared or others appear that are not ours. Spotify account has been linked to someone else's Facebook . A change has been made to the service subscription . There is a device that I do not know in the “available devices” section stolen Spotify account

Log out of all accounts Perhaps it is not that your account has been stolen in Spotify but that you have left your profile open on a computer or public device. For example on a computer at work, at the faculty, at the library, at the university. In those cases, the best thing you can do is close all the sessions of your profile so that no one takes advantage or can delete your lists.

Open Spotify on your computer through the browser Login with your username and password Go to the «General» section Scroll to the bottom of the settings page Tap on the button «log out everywhere» Log in again on the devices you want or change the password for more security Log out everywhere for stolen Spotify account

change your password Once you've logged out of all your devices, changing your password will prevent them from logging back in. In the best of cases, a password change may allow us to quickly recover our account. This will only work if the other person has not previously changed it and is using it to listen to music without paying for it. In this case, the first thing we have to do is open the Spotify password reset form from a window of our browser in incognito or private mode and follow the steps shown below:

Open the platform password reset form . spotify

Enter our username or email address. Go to the email that Spotify will send us. Click the Reset password link . We indicate our new password and repeat it to verify. We mark the captcha. stolen Spotify account change password

We click Send . We are trying to log in with our new password. Once inside our account, the only thing left is to click on the option Log out everywhere, to ensure that anyone who has logged in with our account can continue to use it without our permission. If they try to log in again, the old password will no longer be valid and they will not be able to enter our account.

Change all passwords Now, this is not all, since it is highly recommended as well:

Change the password of the email associated with our Spotify account. Also change the password of the Facebook profile that we have associated with the music platform. And change the password of all our accounts or services in which we use that same password. You can check if your password has been hacked or leaked from the Have I Been Pwned website. You will simply have to follow the steps that it indicates: write the email that you usually use to enter Spotify and it will tell you if it is linked to any leak. In that case, change the password immediately and bet on a new one.

Contact Spotify Since we cannot know the extent of the problem or the technique used to steal our Spotify account, it is best that we inform the company so that it can carry out the appropriate checks. Of course, it is possible that they request a screenshot of our platform receipt or bank statement. Therefore, it is best that we prepare it before contacting us, although yes, we must make sure that the full number of our card, the expiration date or the security code is not shown.

With all this ready:

We go to the contact form . We select the option Login . Then we choose the option Someone has invaded my account.

Finally, we click on the button I still need help . Protect your Spotify account Although no matter how much we avoid it, we can always see ourselves faced with this unpleasant situation, the truth is that it is always advisable to take all the appropriate measures that are within our reach to prevent our Spotify account from being stolen. These are some of the recommendations to follow to avoid it:

Use strong passwords: Although it is the same as always, but not everyone uses long passwords that combine letters, numbers and symbols to make it as strong as possible. In addition, it is advisable to change it from time to time and not use it in other services. Always have all the software correctly updated: We must always keep our system, security tools and applications correctly updated. Delete all third-party apps linked to Spotify: Whether someone has had access to our Spotify account without authorization or not, it is best to remove all third-party apps that have access to it or avoid granting said permissions. Always log out: It is advisable to log out when we stop using Spotify, whether we do it on our PC or on a computer to which other people have access. It is also possible that we may encounter certain problems when entering our account. From the following link, we can see what are the main reasons why we cannot enter and how to solve the problems that prevent us from logging into Spotify .

Two-step verification Two-step verification is a functionality when logging in with our account on a website or in an application. This added security is an additional step to add a layer of protection in this process. In this way, we protect our accounts from possible attacks or identity theft.

Normally the operation consists that once we have entered our credentials, a code is sent by SMS, call or third-party application to enter it later and thus prevent someone from logging in only with our username and password.

There are several applications to activate two-step verification, perhaps the best known is Google Authenticator. It is currently one of the most used applications and is compatible with a large number of applications. In addition to this there are also different applications such as Authy, LastPass Authenticator, Duo Mobile, Microsoft Authenticator or FreeOTP Authenticator.

Unfortunately Spotify does not support two-step verification, although it is one of the improvements most demanded by users to prevent account theft. So even with different applications available to use two-step verification, we will not be able to use them with Spotify.

Unfortunately, it is now common to see the theft of thousands or millions of accounts of some of the most popular services on the Internet come to light very from time to time. And it is that today, there are many threats that circulate on the network with different objectives. One of them is the theft of our accounts, while the services or applications that are most in the eye of cybercriminals are those that have a greater number of users. So if you suspect that your Spotify account has been stolen, follow these steps to get it back. Although there are a series of tips that you can follow to prevent your account from being stolen in the streaming service, you can also follow a few steps when you no longer have a solution: your [Spotify account](https://murshidalam.com/how-to-recover-a-spotify-account/) has been stolen and you need to recover it. If you are a Spotify user and you suspect that your account has been stolen, this is all you need to do to get it back. What if your Spotify account has been stolen? Mainly that you will be paying for a service that others are using. They may simply take advantage of the fact that you pay and do not change the password to listen to songs without you knowing. Another risk is that they can delete your playlists and favorites, losing everything you have saved so far. Has my account been stolen? First of all, the most important thing is to detect that our account may have fallen into the hands of another person. It is possible that someone is using our Spotify account and taking advantage of our subscription without our knowledge. To do this, we must pay attention to when using Spotify, since there are some signs that may be evidence that our account has been stolen , such as: Our password has been changed and we cannot log in with it. The email address has been changed and is not recognized by the music service. Our playlists have suddenly disappeared or others appear that are not ours. Spotify account has been linked to someone else's Facebook . A change has been made to the service subscription . There is a device that I do not know in the "available devices" section stolen Spotify account Log out of all accounts Perhaps it is not that your account has been stolen in Spotify but that you have left your profile open on a computer or public device. For example on a computer at work, at the faculty, at the library, at the university. In those cases, the best thing you can do is close all the sessions of your profile so that no one takes advantage or can delete your lists. Open Spotify on your computer through the browser Login with your username and password Go to the «General» section Scroll to the bottom of the settings page Tap on the button «log out everywhere» Log in again on the devices you want or change the password for more security Log out everywhere for stolen Spotify account change your password Once you've logged out of all your devices, changing your password will prevent them from logging back in. In the best of cases, a password change may allow us to quickly recover our account. This will only work if the other person has not previously changed it and is using it to listen to music without paying for it. In this case, the first thing we have to do is open the Spotify password reset form from a window of our browser in incognito or private mode and follow the steps shown below: Open the platform password reset form . spotify Enter our username or email address. Go to the email that Spotify will send us. Click the Reset password link . We indicate our new password and repeat it to verify. We mark the captcha. stolen Spotify account change password We click Send . We are trying to log in with our new password. Once inside our account, the only thing left is to click on the option Log out everywhere, to ensure that anyone who has logged in with our account can continue to use it without our permission. If they try to log in again, the old password will no longer be valid and they will not be able to enter our account. Change all passwords Now, this is not all, since it is highly recommended as well: Change the password of the email associated with our Spotify account. Also change the password of the Facebook profile that we have associated with the music platform. And change the password of all our accounts or services in which we use that same password. You can check if your password has been hacked or leaked from the Have I Been Pwned website. You will simply have to follow the steps that it indicates: write the email that you usually use to enter Spotify and it will tell you if it is linked to any leak. In that case, change the password immediately and bet on a new one. Contact Spotify Since we cannot know the extent of the problem or the technique used to steal our Spotify account, it is best that we inform the company so that it can carry out the appropriate checks. Of course, it is possible that they request a screenshot of our platform receipt or bank statement. Therefore, it is best that we prepare it before contacting us, although yes, we must make sure that the full number of our card, the expiration date or the security code is not shown. With all this ready: We go to the contact form . We select the option Login . Then we choose the option Someone has invaded my account. Finally, we click on the button I still need help . Protect your Spotify account Although no matter how much we avoid it, we can always see ourselves faced with this unpleasant situation, the truth is that it is always advisable to take all the appropriate measures that are within our reach to prevent our Spotify account from being stolen. These are some of the recommendations to follow to avoid it: Use strong passwords: Although it is the same as always, but not everyone uses long passwords that combine letters, numbers and symbols to make it as strong as possible. In addition, it is advisable to change it from time to time and not use it in other services. Always have all the software correctly updated: We must always keep our system, security tools and applications correctly updated. Delete all third-party apps linked to Spotify: Whether someone has had access to our Spotify account without authorization or not, it is best to remove all third-party apps that have access to it or avoid granting said permissions. Always log out: It is advisable to log out when we stop using Spotify, whether we do it on our PC or on a computer to which other people have access. It is also possible that we may encounter certain problems when entering our account. From the following link, we can see what are the main reasons why we cannot enter and how to solve the problems that prevent us from logging into Spotify . Two-step verification Two-step verification is a functionality when logging in with our account on a website or in an application. This added security is an additional step to add a layer of protection in this process. In this way, we protect our accounts from possible attacks or identity theft. Normally the operation consists that once we have entered our credentials, a code is sent by SMS, call or third-party application to enter it later and thus prevent someone from logging in only with our username and password. There are several applications to activate two-step verification, perhaps the best known is Google Authenticator. It is currently one of the most used applications and is compatible with a large number of applications. In addition to this there are also different applications such as Authy, LastPass Authenticator, Duo Mobile, Microsoft Authenticator or FreeOTP Authenticator. Unfortunately Spotify does not support two-step verification, although it is one of the improvements most demanded by users to prevent account theft. So even with different applications available to use two-step verification, we will not be able to use them with Spotify.

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Hi there! The problem is very common. If you have issues, I highly recommend that you use Spotify Plus for free. But if you want to use your premium account, you need to change your password, reset your password, and contact Spotify Support as well.

You can click on forgot password then enter the email you registered with to reset your account

You can also refer to spotify premium apk here developers provide maximum security for your account

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